Capabilities

AI speed, without losing human judgment.

SRE and observability contracting for engineering teams. AI digs through the logs, metrics and traces; an experienced engineer decides what matters and owns the fix.

Travis Graham · info@grahamcloud.io · (919) 638-6539 · book.grahamcloud.io · grahamcloud.io

Results from past engagements

  • Recovery in under one hour: a full environment restore, with replication across regions and drills.
  • $240K+ a year saved: an observability migration that kept full coverage.
  • One view of a multi-region platform: an OpenTelemetry collector pipeline.
  • About 70% fewer metrics: 250 metrics cut to 74 before they reached the bill.

Areas

  • Observability: OpenTelemetry pipelines, with PII and PHI masked before data reaches your tools.
  • Alerting and on-call: alerts tied to what users feel, noise folded together, runbooks beside every page.
  • Disaster recovery: plans tested on a schedule, replication across regions or clouds.
  • Cloud infrastructure: AWS and Azure as code with Terraform, Kubernetes, migrations.

How AI is used

  • AI does the digging: triage, correlation, noisy-alert cleanup, first drafts of runbooks and postmortems.
  • We make the call: every change is reviewed and approved, inside your change process.
  • Your data stays yours: we choose the AI tools and the most restrictive data policies available; investigation data is not used to train AI models; sensitive fields are masked.

Ways to engage

  • Through your staffing partner, on the paperwork you already have.
  • Direct contract, 1099 or corp-to-corp, by the month or by the project.
  • Reliability assessment, fixed scope, ending in a written plan you keep.
  • Remote, from Durham, NC, with teams across the United States.

Credentials

  • AWS Certified Solutions Architect, Associate (903/1000).
  • 7+ years in SRE and DevOps, including HIPAA, SOC 2 and HITRUST environments.
  • B.S. Computer Science, Brigham Young University.

Tools

  • Cloud: AWS, Azure, Terraform, Kubernetes (EKS), Karpenter, ArgoCD.
  • Observability: OpenTelemetry, New Relic, Datadog, Grafana, Prometheus.
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