Businesses drowning in admin
Spreadsheets, re-keyed invoices, monthly reconciliation, the follow-ups that go out late. Made to run themselves, and watched so you know the day one stops.
Durham, NC
Business automation, based in Durham, NC.
Invoices, reconciliation, follow-ups, missed calls: the recurring work in a small business, made to run itself and watched, by someone based right here in the Triangle. Clients are welcome locally or anywhere, but the person doing the work is easy to find and easy to reach.
Every project scoped and quoted before work starts.
Or call (984) 306-5372.
If your reputation moves by word of mouth
In Durham, the recommendation still gets checked out.
Somebody at a chamber event tells a colleague they should talk to you about the busywork eating their week. Before that colleague ever calls, they look you up: what you've done, what you're certified in, whether you actually know what you're doing. That's true for a plumber and it's true for whoever's about to hand you their invoicing. Reputation still opens the door. What's behind it still has to hold up.
903/1000
score on the AWS Certified Solutions Architect Associate exam, verifiable on Credly.
Certification runs through November 2028.
Start a project
Scoped on a discovery call, locally or remotely.
Automation for Durham, from Durham
Local presence, work that goes wherever it's needed.
Durham and the Triangle are full of businesses with five to fifty people where the owner, or the best person on staff, spends a day a week on admin that could run itself.
Being in town means a discovery call can happen over coffee instead of only a video call, and it means chamber connections translate into a face people actually know. The work itself, automation, monitoring, websites, is the same either way.
Owners who miss calls after hours
A call you can't pick up is a job that often goes to whoever answered first. A text goes back within a minute, captures what they need, and hands it to you.
Businesses that need a real website
Built, hosted, and looked after, with no self-serve tools to wrestle. The same standard the automations are held to, on the site people find you by.
Included as standard
Things that don't get skipped.
Every engagement gets this, Durham or otherwise. It isn't a premium tier; it's what doing the work properly requires.
- A written plan before anything changes
- Your old process kept running until the new one has proven itself
- A way to switch back, decided before the switch
- Every run logged where you can read it
- An alert you have seen fire, wired to the tool you already use
- Credentials in accounts you own, never inside the automation
- Handoff documentation you can actually use
How it goes
Four steps, discovery to handoff.
No open-ended retainer to sign before you know what you need. You get a scoped plan before anything moves.
STEP 01
Discovery call
A few sentences to start is enough.
STEP 02
A plan and fixed quote
Scope, timing, and how we switch back, in writing.
STEP 03
The build, alongside the old way
Your current process stays until the new one has proven itself.
STEP 04
Handoff and runbook
Documentation you can actually hand to someone else.
Local proof
What Durham clients say
Every other number on this site is one you can check yourself, so this space gets the same treatment: real quotes, pulled straight from Google, refreshed automatically as new ones come in.
There are three live sites you can open, view the source of, and click through on your phone. See the reference builds
Questions Durham owners ask
Before you get in touch.
Do you work with Durham businesses in person?
Yes, when it helps. Being in Durham makes meeting somewhere
in town easy. Most projects don't require it, a few emails
usually settle the scope faster than a meeting does, but if
you'd rather talk it through face to face, that's always
welcome, and an excuse to grab some coffee.
Is the automation work only available in Durham?
No. None of it depends on being in the same room. Durham is
home base, and where website clients most often are, but
the work goes wherever the process is.
How does pricing work?
Automation packages, the audit, Watch, and custom builds have
published prices on the automation page. Monitoring and websites
are scoped on a short call and quoted in writing before anything
starts.
Do you still build and host websites for Durham businesses?
Yes. Websites and hosting are one of three things on offer,
alongside automation and monitoring.
What do I get that hiring an agency or a full-time engineer won't?
Direct access to someone who has actually run this kind of
system before, scoped to the work you need instead of an
agency's account-management layer or a full-time hire's
ramp-up time. You talk to the person doing the work, every
time.
Let's talk about the task you'd most like to never do again.
Send over a few details and you'll get scope and timing back. Not a sales call.